As an IT service company with over two decades of experience, we have successfully delivered many projects relative to certain out-of-the-box solutions, as we often refer to such technologies. However, this blog post will focus on one specific company, part of Stanga1’s extensive partner group.
ServiceNow is a cloud-based platform that provides various enterprise-level solutions to support digital transformation. However, the modular nature of ServiceNow solutions makes them also suitable for Small and Medium Enterprises (or SMEs).
Here is a list of ways in which ServiceNow can help:
- Automating Workflows
ServiceNow can help SMEs streamline their operations by automating workflows and reducing manual processes. This can improve efficiency, reduce costs, and increase productivity.
- Consolidating Data
ServiceNow can consolidate data from multiple sources into a single platform, providing a centralized view of all business operations. This can help SMEs gain better insights into their business processes and make more informed decisions.
- Enhancing Customer Service
ServiceNow can help SMEs improve customer service by providing a platform for managing customer interactions, tracking customer issues, and providing a more personalized experience.
- Simplifying IT Operations
ServiceNow can simplify IT operations by providing a platform for managing IT assets, monitoring system performance, and tracking incidents and changes. This can help SMEs ensure that their IT systems are running smoothly and reduce downtime.
Overall, ServiceNow solutions can help companies become more agile, efficient, and customer-focused, which is essential for a successful digital transformation. The modular nature of the different solutions however requires an in-depth discovery phase, throughout which processes are mapped in a way that allows one to choose the optimal course of action while ensuring the best-possible cost-effectiveness. The ServiceNow platform also offers broad integration opportunities, where custom development might take place to ensure proper infrastructure.
As a certified ServiceNow Partner, at Stanga1 we have extensive domain-specific ServiceNow experience. Combined with best practices from ServiceNow development, we have outlined this particular connection of in-depth business and technical expertise needed for the delivery and implementation of software solutions, therefore we are proud to work alongside outstanding talents in the field of ServiceNow-based solutions in different industry domains.
